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How do I remove the carburetor?
1) If the vehicle is equipped with a fuel shut off valve, turn off the fuel. If there is no shut-off valve, remove the fuel line and plug the end of the line with a small 3/16" diameter object such as a drill bit, piece of wire or a screw. 2) Using a blade type screwdriver, loosen the clamp holding the air filter to the carburetor and remove the air filter. 3) Using pliers, unscrew the top where the throttle goes into the top of the carburetor. Turn it clockwise to loosen and screw it out. NOTE: some are sealed and will not come off. If yours is sealed, you will need to go to the throttle on the handlebars and remove the top cap covering the throttle which is held by 2 screws. Release the throttle cable from the hand throttle lever and leave the throttle cable attached to the carburetor. 4) Finally, remove the two 10 mm bolts attaching the carburetor to the intake manifold.
How do I fix a tire that keeps going flat?
Check the valve stem core seat and make sure that it is tight. If it is tight, go to a local parts store or hardware store and purchase a can of tube tire sealer, and use according to directions. We use a product called Green Slim Tire Sealant.
My vehicle has no spark. How do I test the stator?
90% of no spark is caused by the CDI Charge Coil in the Stator. Below you will find the data on how to test the stator. First, ensure the on/off switches are on and that the remote is in the on position (if equipped with remote). The stator is what provides spark for your gokart, atv and scooter. The stator is located on engine side housing, where a 5 wire unit is coming form engine block. Remove this cover and you will find the stator inside. FYI the stator is made up of several coils. One coil is the trigger coil. The second coil is a charge coil which makes electricity to make the CDI box fire. The third coil is the coil unit which charges the battery and powers the lights. 1) If it is a 1 wire coil, it needs to be grounded to the frame to fire the spark plug. 2) If it is a 2 wire coil and it fires when not grounded to the frame, the coil is defective. 3) We do NOT count the large wire going to the spark plug. This wire is called high tension. 4) With these steps complete, we can now test the ohms from the stator. a. There will be 5 wires coming out of this unit. One wire will be blue, with a yellow/or white stripe. This is the trigger coil and should show an ohms reading of 120. The decimal point can be any place. It will still be 120. If way under 120, the reading is beyond 150 or there is no reading, the stator needs replaced. b. Next, go to the red wire with black stripe. It should read 400 ohms. If below 350, above 500 or no reading, the stator needs replaced. c. The remaining three wires (yellow, white, green or black) go to the headlights and the battery charge system. If you need more help, type up your numbers and email them back to us at tech@familygokarts.com or submit a support ticket on this site.
What to do if a title did not come with your vehicle.
1. Go through all your paperwork to make sure it is not there. 2.Find the 17 digit Vin # that is located on your vehicle. 1.ATV: located on the front frame. 2.Scooter: located on the steering stem. 3.GoKart: located on the frame above the rear axle. 4.The Vin # starts with ‘L2B’, ‘L9B”, something on that order. 5.Once you have the 17 digit Vin #, email the information to ‘ titles@familygokarts.com ’, asking for the title. 6.You will receive a response back from your email either the same day or the next day, letting you know what steps need to be taken at our end and when you should be expecting the Title. 7.Once we have the Title prepared, we have to take it and the Bill of Sale to the Notary and she will be the one that mails it out. She usually turns it around the same day she gets it. 8.If five business days have gone by and you have not heard from us, please contact us again to find out what is happening with your Title.
Why is gas leaking from the bottom of the carburetor?
This problem can be caused by a few things. Some of the steps are basic, however we want to cover all of them just in case... 1.Make sure the gas line is hooked up correctly to the carburetor. The gas line needs to be placed on the brass nipple on the side of the carburetor. The nipple is located on the left side (driver side) of the carburetor. 2.Remove the gas cap to see if that fixes the problem. If the gas cap is not venting correctly the unit could be vapor locking and be causing this problem. If leaving the gas cap off for 5 to 7 minutes does not solve the problem then go to the next step. 3.Check for a split gas line. Make sure that the gas line which goes from the bottom of the gas tank to the side of the carburetor is not split. You will have to remove the black gas line and carefully examine it for cracks or splits. If you find a split in the gas line you will need to replace it with 3/16" gas vinyl line. You can pick that up at the local auto parts store. 4.Next, determine if the carburetor float is stuck. Using the handle end of a screw driver, gently tap the bottom of the carburetor bowl a few times. (We are trying to move the float if it is stuck.) 5.If the above steps do not solve the problem, there is probably dirt in the carburetor needle and seat system. If you have an in-line fuel filter on the gas/fuel line, it will need to be replaced with a new one. If your gas/fuel line does not have a fuel filter, you will need to get one from an auto/parts store. 6.Try flushing the carburetor to remove any dirt or particles. First remove the fuel line from the carburetor and plug it so fuel does not run out. On the very bottom of the carburetor bowl there will be a small brass cover screw, using a flat screw driver, open this screw and allow all gas to drain from the carburetor system. Next, close the screw and reinstall the fuel line. This will sometimes flush the dirt from the needle and seat. We recommend doing this three times. 7.If flushing the carburetor doesn't work, then drive the ATV around to attempt to vibrate the dirt out or shake it loose. 8.If none of the above steps work, you may want to remove the carburetor and ship it to us for servicing. Include detailed correspondence and a complete description of the problem. (Our mechanic appreciates any description of symptoms or attempted fixes.) Address if sent by UPS: BW Inc attn: Jeff (Place your order number) 316 West Broadway Browns Valley, MN 56219 Address if sent by US Postal Service: BW Inc attn: Jeff (Place your order number) PO Box 150 Browns Valley, MN 56219 Note: When shipping, make sure all gas is completely drained from the carburetor. We recommend putting the carburetor in a zip lock bag, then packing in a box with foam peanuts and/or bubble wrap. Again, when sending a carburetor back, please include a note stating the exact problem. On that note, please include your complete name, address and phone number, along with your e-mail so we can reach you if we have any questions.
Why does my vehicle turn over but not start?
Before starting any of the following steps, make sure the remote control On/Off unit is cleared (if so equipped) and the tether cord is connected. The tether kill switch is generally located at the rear of the ATV. This troubleshooting guide is for a Gokart/ATV/Scooter that will not start even though the engine does turn over when the starter button is pressed. Before using this guide, it is helpful to have reviewed the appropriate "Start-up" guides available in the Support section of our site. Check For Spark: 1.Apply brake and turn key to the “on” position. 2.Remove the spark plug and ground the “hex” shoulder to a bare metal engine part. Be sure no gasoline is near this source of ignition. 3.Crank the engine by pulling the rope or turning the key. You should see a blue spark jump across the plug gap. If you have a good hot spark, skip to the gas flow section. 4.If the spark is yellow or weak, first try a new spark plug. (NGK CR7HS is the stock spark plug for most units.) Do not try to clean the old one. 5.Set the new plug gap to the proper spec (usually 0.030") and check for spark again. If no spark, please contact us for further assistance. Check For Gas Flow: 1.Remove fuel line from the carburetor, hold it over a container and check for gas flow. 2.Flow should be the full stream of the line size. If fuel is flowing freely, then the trouble is in the carburetor. 3.If there is little or no gas flow, remove the gas cap and see what happens. If gas flow increases you will need to drill a small hole (1/16") in the top of the gas cap for venting. 4. If there is no improvement when gas cap is removed, then the trouble could be in the fuel line shut off at the gas tank. Ensure there is no obstruction in the fuel line. Contact Us: If neither of the above steps help, contact us for further assistance. Be sure to explain the specific problem(s) and steps taken to remedy, and to include your name, order number and which vehicle you are having trouble with.
What if I need tech support?
First, stay calm, we are here to work with you. Remember, we want you to enjoy our services and your ATV more than we do…so work with us and we will get a solution for you as soon as possible. Remember that you are our eyes, hands, ears and mouth while addressing your ATV concerns. We are on the other end of the phone working for you. 1.A quick visit to our Technical Support Section at FamilyGoKarts.com can answer most questions in the least amount of time. We have assembly videos, startup videos, several troubling shooting guides and more. 2.If you still have questions, you can contact our tech team to open a support ticket. This will help us to assist you more effectively and quickly. Once we get this information we will begin working on a resolution immediately. 3.If a solution has not been reached by this point, we will call and walk you through additional options.
What type of engine oil should I use?
During cooler weather, we recommend standard 10W-30 weight oil. In hotter summer months, we recommend standard 15W-40 weight motor oil.
Do I have to mix gas and oil for fuel?
Our ATVs, Scooters and GoKarts all have 4-stroke engines so there is no mixing gas and oil.
Can I order parts through FamilyGoKarts?
Sure! We not only have access to our parts, but are also equipped to handle other parts orders. Simply e-mail us your parts request by using our parts store request form here: http://www.familygokarts.com/atv_parts_request. We will then send you a quote. Next, give us a call and we will process the order. For simple parts such as nuts, bolts, spark plugs, and fuel filters, it is usually faster to check local retailers like Wal-Mart, lawnmower repair shops, small engine shops, or auto parts stores.
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